Beyond the Tweet

Thoughts on leadership, innovation and more.

March 27, 2018 0

The CEO Podcast: A Conversation with John Legend

John Legend is talented – and busy. The Academy, Grammy and Tony Award winner has a baby on the way. He’s been on a multi-city tour of Asia. And, he’ll star in a live television adaptation of “Jesus Christ Superstar” this Sunday on NBC. As an American Family Dream Champion, John helps our brand deliver […]

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February 21, 2018 0

This is too important to just ‘check the box’

I was struck recently after reading an article in my local newspaper. Lawmakers had passed a resolution requiring mandatory sexual harassment-prevention training for themselves and their employees. What really stood out was the training would only need to be completed every two years. This strikes me as a check-the-box approach. You know what I mean – […]

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December 21, 2017 0

The difference between failing and being a failure

I’m an optimist. I talk, write and tweet a lot about the great things happening at our company. Letting gratitude, optimism and belief guide my way really and truly is my approach to life. But, as a leader, at times I also need to have crucial conversations about things that aren’t so great. I don’t […]

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December 1, 2017 1

Walking the Gemba Walk

I took a walk recently through our Personal Lines Operations, Claims and Claims Legal teams at our East Regional Building. They’re working to improve processes, and using Lean techniques to identify and eliminate waste, improve speed for customers and reduce costs. This wasn’t just any walk. It was a Gemba walk – a specific term […]

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November 7, 2017 0

What are your habits for lifelong learning?

I posed a question on Twitter recently, asking folks what their habits were for lifelong learning. I appreciated reading responses and revisiting this idea of making active learning something we constantly pursue. The article I shared with my tweet was from Jeff Goins, author of The Art of Work, and it included three habits of […]

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October 20, 2017 0

Building a conscious culture of inclusion

It’s an understatement to say, we’re in a difficult period. There’s division, and a basic and fundamental conflict going on between freedom of speech and equality for everyone. We all honor first amendment rights, right? But where’s the line when those rights attack the fabric of how and why we became a nation in the […]

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August 16, 2017 0

Now is the time to accelerate inclusion

Across our country, people from all walks of life are speaking out about the terrible and racist demonstrations that took place in Charlottesville, Virginia last weekend – and the tragic violence that ensued. There are many emotions – anger, sadness, fear, futility and more. I’ve felt those emotions. The American Family Insurance community has. I’m […]

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June 5, 2017 0

The CEO Podcast: A Conversation with Steve Stricker

Steve Stricker is a 12-time PGA Tour winner, 2017 Presidents Cup Captain, Champions Tour rookie and host of the American Family Insurance Championship, coming to University Ridge Golf Course June 19th through the 25th. I was fortunate to sit down with Steve recently to chat about these things and more as he continues a busy […]

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May 10, 2017 0

The race for a cure is on

My mom was diagnosed with breast cancer about 15 years ago. I watched as she endured surgery and a significant treatment regimen. It showed me just how terrible this disease can be on those diagnosed, but also on family and friends. It changed my life – and my outlook on this disease. Seeing it in […]

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March 23, 2017 0

The CEO Podcast: A conversation with Greg Gard

A Sweet 16 matchup on Friday. Scouting and practices. Travel to New York City. Newly announced regional brand ambassador for American Family Insurance. Wisconsin men’s basketball coach Greg Gard has a lot going on right now. Greg is also passionate about cancer research and care, and hosts a big fundraising event for his foundation – […]

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